Our approach to business is as unique and personal as our bags. We want
you to be completely happy with your Jotobag - including the experience
of buying it. That’s why we encourage phone orders, so Jo can speak
with you personally and make your experience the most pleasurable one
possible. For those of you who prefer to Email that is also fine. Feel free
to read some Testimonials from recent customers.
To place a phone order, call 216-283-1222
Please call between the hours of 9am and 10pm (eastern)
To Fax your order please use, 216-283-5502
We currently accept payments of Mastercard,
Visa, money orders, and personal checks.
(An 7.5% sales tax is applied to shipments within Ohio.)
Shipping
Items will be shipped within two days after confirmation of payment.
I prefer to use US Postal Priority Mail (First class and insured).
If you desire another shipping method please make note of that when ordering.
(Prices Below reflect shipping though US Postal Priority Mail)
For orders up to $50 there will be a $5 shipping fee
For orders between $50 and $100 there will be a $8 shipping fee
For orders over $100 there will be a flat $12 shipping fee
(Prices are subject to change)
Return Policy
If for any reason you are not happy with
your purchase, you may return the item
in its original condition. Returns must be sent within 14 days
after shipment was received for a full refund (minus shipping costs).
Any questions or comments are always welcome!
Please send your email to me at jogets@adelphia.net